Zerodebt is a registered debt counselling company based in South Africa that offers help to individuals who are struggling with high levels of debt. With the rising cost of living and many people falling behind on their monthly repayments, debt review has become a well-known solution for South Africans. Zerodebt provides a structured way to help consumers repay what they owe through lower monthly instalments, all while protecting them from legal action by credit providers.
At a glance, Zerodebt offers over-indebted South Africans access to regulated debt counselling and review services designed to help manage and repay debt more affordably. Through tailored repayment plans, creditor negotiations, and legal protection under the National Credit Act, Zerodebt assists clients in regaining financial control. If you’re struggling to keep up with your monthly debt payments and want a structured solution, keep reading to learn more about Zerodebt’s services and whether they’re the right fit for your situation.
Zerodebt South Africa: Quick Overview
Service Type: Debt review, debt counselling, and debt consolidation
Access: Online application with free initial assessment via zerodebt.co.za
Eligibility: South African residents, 18 years or older, with existing unsecured debt
Fees: Included in monthly repayment plan; regulated by the National Credit Regulator (NCR)
Additional Services: Creditor negotiation, reduced interest rates, legal protection under the National Credit Act, personalised financial guidance
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Zerodebt Full Review
What Makes Zerodebt Unique?
Zerodebt stands out in South Africa’s debt management sector due to its comprehensive approach to debt relief. The company offers a range of services, including debt counselling, debt consolidation, and debt review, all tailored to meet the specific needs of each client. By consolidating multiple debts into a single, manageable monthly payment, Zerodebt simplifies the repayment process for clients. Additionally, the company negotiates with creditors to reduce interest rates, sometimes by up to 100%, significantly lowering the overall repayment amount. This holistic strategy not only aids clients in managing their current debts but also equips them with the knowledge and tools to maintain financial stability in the future.
Another distinguishing feature of Zerodebt is its commitment to client protection and confidentiality. The company ensures that all personal information is kept strictly confidential and employs measures such as encryption technology to safeguard client data. Furthermore, Zerodebt’s adherence to the National Credit Act (NCA) provides clients with legal protection from creditors, preventing actions like wage garnishments or property repossession during the debt review process. This emphasis on security and compliance offers clients peace of mind as they work towards financial freedom.
Types of Debt Services Offered by Zerodebt
Zerodebt provides a suite of debt management services designed to address various financial challenges:
Debt Counselling
This service involves a thorough assessment of a client’s financial situation by registered debt counsellors. They evaluate income, expenses, and outstanding debts to develop a personalised repayment plan. The purpose is to offer clients a clear understanding of their financial standing and provide guidance on managing debts effectively.
Debt Consolidation
Zerodebt assists clients in combining multiple debts into a single monthly payment. This approach simplifies debt management and can lead to reduced interest rates. It’s particularly beneficial for individuals juggling various debts with different interest rates and payment deadlines, as it streamlines the repayment process and can result in lower overall monthly payments.
Debt Review
A formal process governed by the NCA, debt review is designed for individuals who are over-indebted. Zerodebt’s debt counsellors negotiate with creditors to restructure debt repayments, making them more affordable. During this process, clients are legally protected from creditor harassment and legal actions, allowing them to focus on repaying their debts without additional stress.
Requirements for Zerodebt’s Debt Review Services
To apply for debt review with Zerodebt, you need to provide specific documents and information to facilitate an accurate assessment of your financial situation:
- Identification Document: A valid South African ID or passport.
- Proof of Income: Your latest salary slip or proof of income.
- Monthly Expenses: A detailed list of your monthly living expenses.
- Credit Agreements: Statements from all your creditors detailing outstanding balances and repayment terms.
These documents enable Zerodebt’s counsellors to evaluate your financial status and develop a personalised repayment plan.
Step-by-Step Guide to Applying for Debt Review with Zerodebt
- Initial Contact: Reach out to Zerodebt via their website or phone.
- Document Submission: Provide the necessary documents as listed above.
- Financial Assessment: Zerodebt evaluates your financial situation.
- Proposal Development: A tailored repayment plan is created.
- Creditor Negotiation: Zerodebt negotiates the proposed plan with your creditors.
- Implementation: Upon agreement, the plan is put into action, and you commence consolidated payments.
Eligibility Check Tools Offered by Zerodebt
Zerodebt provides a Free Debt Calculator on their website, allowing you to assess your debt situation and determine potential eligibility for their services. This tool offers an initial overview, but a comprehensive evaluation by Zerodebt’s counsellors is necessary for a definitive assessment.
Who Is Zerodebt Best For?
Zerodebt is best for South African individuals who:
- Are struggling to meet their monthly debt repayments
- Have multiple credit agreements and need help consolidating them
- Want legal protection from creditor harassment or legal action
- Prefer a structured repayment plan tailored to their income and expenses
- Are looking for guidance from registered debt counsellors under the National Credit Act
Is Zerodebt a Safe and Reliable Option?
Yes. Zerodebt is a registered and reliable debt counselling provider in South Africa, accredited by the National Credit Regulator (NCR). It operates in full compliance with the National Credit Act (NCA), offering debt review and counselling services that are legally regulated. Zerodebt does not offer credit or loans, but works with consumers and their creditors to restructure debt repayments into affordable monthly instalments.
For added protection, Zerodebt uses secure systems to handle client information and follows strict confidentiality practices. All personal and financial data is protected and shared only with authorised parties as part of the regulated debt review process. This ensures your information remains safe throughout your journey to becoming debt-free.
How Many Financial Services Can I Request from Zerodebt?
Zerodebt offers a range of financial services designed to help South Africans manage and overcome debt more effectively. Whether you’re struggling with multiple loans, mounting credit card balances, or simply want to regain control of your finances, Zerodebt has solutions tailored to your needs.
There’s no strict limit to the number of services you can request—Zerodebt’s team will assess your situation and recommend the best combination of solutions to support your financial recovery.
How Long Does It Take to Complete a Service from Zerodebt?
The duration of the debt review process with Zerodebt varies based on individual circumstances, including the total amount of debt and the agreed-upon repayment plan. Typically, the process can take several years to complete. Factors that can affect the speed include the consistency of payments, any additional payments made, and changes in your financial situation.
How Do I Pay for My Service from Zerodebt?
Zerodebt consolidates your debt repayments into a single, affordable monthly payment. This payment is distributed to your creditors as per the negotiated repayment plan. The fees for Zerodebt’s services are included in this consolidated payment, ensuring transparency and ease of management. It’s essential to adhere to the agreed-upon payment schedule to avoid any potential penalties or legal actions from creditors.
Zerodebt – Overview in Detail
| Name | Zerodebt Debt Review Services |
|---|---|
| Financial Institution | Zerodebt (Registered with the National Credit Regulator) |
| Product | Debt review and counselling for over-indebted consumers |
| Minimum Age | 18 years |
| Minimum Debt Amount | Not specified (assessed based on financial situation) |
| Maximum Debt Amount | Based on income, affordability, and debt level |
| Term Duration | Varies – repayment plans are customised |
| Interest Rate Reduction | Yes – potential to reduce interest rates, sometimes to 0%, depending on creditor agreements |
| Early Settlement | Yes – full balance can be settled early without penalties |
| Repayment Flexibility | One consolidated monthly payment, structured to affordability |
| NCR Accredited | Yes |
| Our Opinion | ✅ Legally protects consumers from creditors ✅ Customised monthly repayments ⚠️ No new credit during the process |
| User Opinion | ✅ Many find relief from debt pressure and creditor calls ⚠️ Some feel the process is long and restrictive if not followed correctly |
Pros and Cons of Choosing Zerodebt
When considering Zerodebt for debt counselling and review services, it’s essential to weigh the advantages and disadvantages:
Pros of Zerodebt
- Consolidated Payments: Zerodebt consolidates multiple debt repayments into a single, manageable monthly payment, simplifying financial management.
- Reduced Interest Rates: The company negotiates with creditors to lower interest rates, potentially decreasing the overall debt burden.
- Legal Protection: Once under debt review, creditors are prohibited from initiating legal action against you, provided you adhere to the agreed-upon repayment plan.
- Financial Guidance: Zerodebt offers professional advice and support throughout the debt review process, assisting clients in regaining financial stability.
Cons of Zerodebt
- Credit Restrictions: While under debt review, you are not permitted to apply for new credit until the process is successfully completed.
- Extended Repayment Period: Lower monthly payments may result in a longer repayment term, meaning it could take more time to become debt-free.
- Service Fees: There are fees associated with debt counselling services, which are incorporated into your repayment plan.
- Commitment Required: Successful completion of the debt review process demands strict adherence to the repayment plan and financial discipline.
Customer Service
Zerodebt offers support through its website and direct phone contact. Clients can reach out for assistance, submit queries, or begin the debt review process by using the contact form on the site or by calling their customer service line. Their team of trained debt counsellors is available to guide you through the process, explain how the repayment plan works, and answer any financial questions related to their services.
Contact Channels
Phone number:
Office: 087 701 9665
Email Adress:
help@zerodebt.co.za
Postal address:
Cape Town Office: 2 Golden Isle Building, 281 Durban Road, Bellville, 7530
Johannesburg Office: Rosebank, Johannesburg, 2196
Online Reviews of Zerodebt
Zerodebt has received a mix of online reviews, though most are generally positive. Many customers appreciate the company’s professional service, easy-to-understand process, and the support offered by its debt counsellors. Clients often say they felt overwhelmed before joining Zerodebt and were able to regain control over their finances after entering debt review. The structured monthly repayments and relief from creditor harassment are frequently mentioned as major benefits.
However, some customers have raised concerns. A few reviews mention delays in communication or confusion around payment processes. In some cases, clients didn’t fully understand how long the process would take or how it would affect their credit status. It’s also clear that debt review is a long-term commitment, and this may not be suitable for everyone. Despite these issues, Zerodebt generally maintains a good reputation, especially among those who were committed to following the agreed repayment plan and remained in touch with their assigned counsellors.
Fantastic service. Efficient, professional and friendly. At a very reasonable rate.
I am happy to say ZeroDebt help me to overcome sleepless nights and now I am debt free. Thank you ZeroDebt for your help. You came to my rescue.
If there anyone out there doing home work on zero debt before signing up, I highly suggest you don’t use these people they have zero business ethic.
My experience with Zero Debt have been an absolute nightmare, they failed to make payments to the NPA. And all while they applied for liquidation. I almost lost everything if another didn’t come to my rescue. I wouldn’t recommend ZeroDebt to anyone.
Alternatives to Zerodebt
If you’re considering debt review or debt counselling, there are several other companies in South Africa offering similar services. Some notable alternatives include:
- DebtBusters: Offers debt counselling and consolidation services with educational resources for long-term financial wellbeing.
- National Debt Advisors (NDA): A large debt review company with a strong focus on customer service and flexible repayment plans.
- Debt Rescue: Known for quick service and clear communication during the application process.
- DebtSafe: Offers debt counselling with an emphasis on transparency and regulatory compliance.
Each of these companies is also registered with the National Credit Regulator (NCR) and provides legal protection during the debt review process.
Comparison Table
| Feature/Service | Zerodebt | DebtBusters | National Debt Advisors | Debt Rescue | DebtSafe |
|---|---|---|---|---|---|
| NCR Registered | Yes | Yes | Yes | Yes | Yes |
| Debt Review | Yes | Yes | Yes | Yes | Yes |
| Debt Consolidation | Yes | Yes | Yes | No | Yes |
| Free Initial Assessment | Yes | Yes | Yes | Yes | Yes |
| Online Application | Yes | Yes | Yes | Yes | Yes |
| Customer Reviews | Mostly Positive | Mostly Positive | Mixed | Mostly Positive | Positive |
| Office Locations | Cape Town & Joburg | Nationwide | Cape Town | Nationwide | Pretoria |
History and Background of Zerodebt
Zerodebt is a South African debt counselling company established to help consumers manage and recover from over-indebtedness. Though the exact founding year is not listed publicly, Zerodebt has developed a reputation for providing practical, regulated debt solutions in line with the National Credit Act. Their primary focus is on helping clients reduce monthly instalments and protect themselves from legal action while repaying their debts.
The company’s mission is to assist South Africans in becoming debt-free through structured, affordable repayment plans that are tailored to each individual’s income and circumstances. Their vision is to see a financially stable South African society where consumers are educated and supported throughout their journey out of debt. By offering counselling, negotiation with creditors, and ongoing support, Zerodebt aims to provide both immediate financial relief and long-term financial improvement.
Conclusion
Zerodebt offers a structured and regulated way for South Africans to manage their debt through services such as debt review, debt counselling, and debt consolidation. With a focus on reducing monthly repayments and providing legal protection against creditors, it is a suitable option for individuals who are over-indebted and seeking long-term financial relief. While it does not provide new loans, Zerodebt helps clients pay off existing debts in a more manageable way, supported by trained counsellors and compliant processes. If you’re unable to meet your current debt obligations and need a trusted service to help you restructure your repayments, Zerodebt could be a practical solution worth considering.
Frequently Asked Questions
Is Zerodebt a registered company?
Yes. Zerodebt is registered with the National Credit Regulator (NCR) and offers debt review services in line with the National Credit Act.
Can I still get credit while under debt review with Zerodebt?
No. Once you’re under debt review, you are not allowed to take on new credit until your debts are settled and you receive a clearance certificate.
How long does the debt review process take with Zerodebt?
The duration depends on the total amount of debt and how much you can afford to pay each month. It can take several months to a few years.
What happens if I miss a payment during debt review?
Missing a payment can result in legal action from creditors. It’s essential to make all payments on time to remain protected under the debt review process.
Does Zerodebt charge fees for their services?
Yes, fees are included in your monthly repayment plan. These cover the debt counselling process, administration, and legal submission costs, and are regulated by the NCR.
