Just Money Review

When it comes to managing your money, having the right tools and advice can make a big difference. JustMoney [JustMoney.co.za] is a South African online platform that helps people compare financial products, check their credit scores, and find trusted lenders and insurance providers. Whether you are looking for a personal loan, a new credit card, or need help with debt solutions, JustMoney offers a wide range of services to help you make better financial decisions. The platform is free to use, easy to understand, and designed to connect you with companies that can meet your needs.

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*Representative example: Estimated repayments of a loan of R30 000 over 36 months at a maximum interest rate including fees of 27,5% APR would be R1232.82 per month.
Loan amount R100 - R350 000. Repayment terms can range from 3 - 72 months. Minimum APR is 5% and maximum APR is 60%.
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JustMoney connects South Africans with trusted debt counselling services to help manage existing debt through structured and affordable repayment plans. If you are struggling to keep up with multiple monthly repayments or facing financial pressure, keep reading to find out how JustMoney’s partnered debt counselling services work and whether they could be the right solution for your financial needs.

JustMoney: Quick Overview

Service Type: Debt counselling and debt review services offered through NCR-registered partners under the National Credit Act
Access: Free online debt assessment and information available through the JustMoney website
Eligibility: Must be a South African citizen or permanent resident with a valid ID and a regular income; 18 years or older
Fees: Fees are regulated by the National Credit Regulator (NCR) and are built into the monthly repayment amount during the debt review process
Additional Services: Debt consolidation support, customised repayment planning, legal protection from creditors once under review, access to free credit tools and financial education resources

Get the loan you need with ease through Arcadia Finance. There are no application fees, and you can choose from 19 trusted lenders—all fully registered with South Africa’s National Credit Regulator. Enjoy a smooth process and reliable loan options tailored to your unique financial needs.

JustMoney Full Review

What Makes JustMoney Unique?

One thing that makes JustMoney stand out is how it acts as a guide rather than a direct lender or insurance company. It focuses on helping South Africans make better financial choices by comparing different products from a wide range of trusted providers. Instead of applying to each lender or insurer one by one, users can view several offers on JustMoney’s website and choose the one that fits their situation. This saves a lot of time and effort. The platform is easy to navigate, provides clear information, and does not charge users for accessing its tools and services. It is designed to give users control over their choices without any hidden fees or confusing terms.

Another point that makes JustMoney different is the extra tools and education it offers. Besides comparing loans, credit cards, insurance, and banking products, the site also gives users free access to their credit score and helpful articles about personal finance. These tools help people understand their financial standing and improve their credit profile over time. JustMoney also sends reminders and tips to help users stay on track with their financial goals. This focus on education and transparency sets JustMoney apart from many other platforms that only care about selling products. It aims to build long-term trust with its users by offering real value, not just quick services.

Types of Services Offered by JustMoney

Types of Services Offered by JustMoney

Loan

Personal Loans Comparison

JustMoney allows users to compare personal loan offers from multiple lenders. This service helps people who need money for purposes like paying off debt, funding education, doing home improvements, or covering emergencies. By filling in one simple application, users can view different loan options, interest rates, and repayment terms without visiting each bank or lender individually.

Credit card

Credit Card Comparison

For those looking to get a new credit card, JustMoney provides a straightforward comparison tool. Users can compare different credit cards based on interest rates, rewards, benefits, and fees. Whether someone wants a card for everyday spending, travel perks, or building credit, this service helps them find the right match based on their needs.

Insurance

Insurance Comparison

JustMoney offers comparison services for life insurance, funeral cover, car insurance, and home insurance. This makes it easier for users to find insurance products that offer good cover at affordable rates. Whether a person is looking to protect their family, secure their car, or insure their home, the insurance comparison tool helps them choose the right policy without pressure.

Debt Solutions

Debt Solutions

For people struggling with debt, JustMoney provides access to debt consolidation and debt counselling services. These services aim to help users manage their debts better by combining multiple debts into one or by setting up structured repayment plans. It can be a useful way to avoid legal action and reduce financial stress.

Bank

Banking Products

JustMoney also helps users find savings accounts and investment options from trusted banks. This service is suitable for people who want to grow their savings safely or find better banking deals. It offers options for fixed deposits, notice accounts, and other savings products.

Free Credit Reports and Scores

Free Credit Score and Monitoring

Registered users can check their credit score for free and receive monthly updates. Knowing your credit score is useful if you are planning to apply for loans, credit cards, or even rental agreements. The service also alerts users to any changes in their credit profile, helping them stay on top of their financial health.

Financial advisor

Financial Education and Tools

JustMoney offers a wide selection of articles, tips, and financial calculators. These resources help users understand budgeting, loans, insurance, and credit management. It is aimed at empowering South Africans with the knowledge they need to make better financial decisions every day.

Requirements for a JustMoney Service

When applying for a service through JustMoney, the basic requirements are quite simple. Most services need you to be a South African citizen or permanent resident aged 18 or older. You will also need to have a valid South African ID and an active bank account. For loan and credit card applications, proof of income is usually needed, such as your latest payslips or bank statements. Some services might also request proof of address, such as a municipal bill that is less than three months old.

If you are applying for debt counselling or insurance products, additional details like your current debt obligations or a medical history (for life cover) might be needed. JustMoney acts mainly as the link between you and the provider, so once you select a product, the lender or insurer may ask for extra documents based on their specific requirements. The good part is that JustMoney explains what you need upfront, making the application process smoother.

Simulation of a Service at JustMoney

Simulation of a Service at JustMoney

Here’s a simple step-by-step guide to applying for a service through JustMoney:

  1. Go to the JustMoney.co.za
  2. Choose the service you want (loan, insurance, credit card, etc.)
  3. Fill out the online application form with your personal and financial details
  4. Submit any required documents, if asked
  5. Compare the offers you receive from different providers
  6. Select the offer that suits you best
  7. Complete the final application directly with the chosen provider

Eligibility Check

JustMoney provides an easy online pre-qualification tool for loans and credit cards. By filling in a short application with basic personal and income details, you can quickly find out if you are likely to qualify for a product before committing to a full application. This soft eligibility check does not affect your credit score. It helps you avoid unnecessary rejections and focuses your time on applying only to lenders where you have a better chance of approval. The tool gives you a good idea of the products you qualify for without the pressure of immediate credit checks.

Who Is JustMoney Best For?

JustMoney is best suited for South African individuals who:

  • Want to compare multiple financial products such as loans, credit cards, and insurance easily in one place
  • Have a regular income and are looking for affordable loan or insurance options that match their budget
  • Need access to debt counselling services with legal protection against creditor action
  • Prefer using a free platform to access trusted financial providers without hidden costs
  • Are looking for a regulated, NCR-accredited partner network with professional financial support and guidance

Is JustMoney a Safe and Reliable Option?

Yes. JustMoney is a trusted financial services platform in South Africa, working with NCR-registered debt counsellors and accredited financial partners. It operates in line with the National Credit Act and ensures that consumers receive access to legal and regulated debt review services. JustMoney does not directly offer loans or counselling but connects users to licensed providers who can help them manage and restructure their debt safely and fairly.

To protect your personal information, JustMoney uses secure online systems with encrypted submission processes. All information provided by users is treated confidentially and is only shared with trusted financial providers or Payment Distribution Agencies (PDA) when necessary and with the correct consent. This guarantees that your privacy is respected and that your financial details remain secure while using JustMoney’s platform.

How Many Services Can I Request from JustMoney

How Many Services Can I Request from JustMoney?

There is no limit to how many services you can request through JustMoney. You can apply for multiple services at the same time, such as comparing loans, credit cards, insurance, and even signing up for credit monitoring. However, the final approval and processing are handled by the lenders, insurers, or financial providers you choose. This means that while you can explore and request several options at once, each provider will have its own rules about how many active applications they allow you to have.

How JustMoney Creates Personalised Services

JustMoney tailors its service recommendations based on the information you provide during the application process. When you fill in your personal and financial details, the platform uses that information to match you with products that suit your profile. For example, if you indicate that you have a certain income level or credit score range, JustMoney will show you loan or credit card options that you are more likely to qualify for. This personalised matching helps save time and improves your chances of getting approved. It also ensures that you only view options that are more relevant to your needs.

JustMoney – Overview in Detail

NameJustMoney
Company TypeFinancial Services Platform (Partnered with NCR-Registered Debt Counsellors)
RegulatorNational Credit Regulator (NCR)
Service OfferedDebt Counselling (Debt Review)
Minimum Age18 years
Minimum Debt AmountNo fixed minimum – based on over-indebtedness and affordability
Maximum Debt AmountNo fixed maximum – tailored to your financial situation
Minimum TermTypically 3 years
Maximum TermUp to 5 years (depends on debt and repayment ability)
Monthly RepaymentCustomised single instalment based on income and living costs
Interest RateNegotiated with creditors; often reduced during review
Early SettlementAllowed – you can settle the full amount at any time
Repayment FlexibilityOne monthly payment distributed to all creditors via a Payment Distribution Agency (PDA)
Asset ProtectionYes – protects from legal action or repossession once under debt review
NCR AccreditedYes – fully compliant with the National Credit Act
Our Opinion✅ NCR-compliant and legally recognised service
✅ Access to educational resources and financial tools
⚠️ Credit profile flagged while under review
User Opinion✅ Helpful for managing multiple debts
✅ Staff praised for guidance and professionalism
⚠️ Access to new credit is restricted

How Long Does It Take to Complete My Service from JustMoney?

The time it takes to complete a service through JustMoney depends on the type of service and the specific provider you choose. For loan applications, you might receive offers within minutes after submitting your details, but final approval and payout can take between 24 hours and 5 working days. Insurance comparisons usually produce instant quotes, but signing up for a policy might take a few days, especially if extra paperwork is needed. Factors that affect processing speed include the completeness of your application, how quickly you submit required documents, and how fast the lender or insurer works. If you respond promptly to any requests for extra information, your service will generally be completed faster.

How Do I Pay for My Service from JustMoney?

Using JustMoney’s platform is free of charge. You do not pay anything to compare products, check your credit score, or use their financial tools. However, if you choose a service through one of their partners, such as a personal loan or an insurance policy, you will then be responsible for paying the fees, interest, or premiums directly to that provider based on their terms. Each lender or insurer will clearly outline any costs, such as monthly repayments for loans, insurance premiums, or once-off initiation fees. There are no hidden costs from JustMoney itself, but it is always a good idea to carefully review the terms of any product you accept to avoid penalties for missed payments or early settlement fees.

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Pros and Cons of Using JustMoney

Here is a clear look at the main advantages and disadvantages of using JustMoney:

Pros of JustMoney

  • Free to use: You can compare loans, credit cards, insurance, and more without paying any fees.
  • Wide range of services: Offers comparisons for personal loans, credit cards, insurance products, and banking solutions.
  • Trusted providers: Partners with well-known and reputable financial companies in South Africa.
  • Quick comparisons: Saves time by allowing you to view multiple offers with just one application.
  • Personalised matching: Shows you options that suit your personal and financial profile.
  • Free credit score check: Lets you monitor your credit standing and receive updates.
  • Helpful financial tools: Provides calculators, tips, and articles to help you manage your finances better.

Cons of JustMoney

  • Not a direct lender or insurer: Final decisions and services are handled by third-party companies.
  • Possible marketing messages: You may receive follow-up communication from partner companies after using the service.
  • Loan approvals are not guaranteed: Even if you receive offers, final approval depends on the lender’s requirements.
  • Some services may require additional paperwork: Full access to certain products might need extra documentation or checks.

Customer Service

JustMoney offers customer support mainly through their online contact forms and email channels. If you have a question, you can fill out the “Contact Us” form on their website, and a representative will get back to you. There is also a dedicated email address where you can send specific queries. Although JustMoney does not operate a public call centre for general support, they make it easy for users to get assistance through digital means.

Contact Channels

Email:

info@justmoney.co.za

Hours of operation:

Monday to Friday: 08:00 – 17:00
Saturday to Sunday: Closed

Postal address:

4th Floor, Mutual Park, Jan Smuts Drive, Pinelands, Cape Town, 7405

Online Reviews of JustMoney

JustMoney has generally received positive feedback from South African users who have used the platform to compare financial products and access services. Many users appreciate how easy it is to navigate the website, submit applications, and get matched with trusted financial providers. Customers also like that the service is free and that it offers a wide range of financial solutions, from loans to credit monitoring. The simplicity of the credit score tool and the educational resources available on the site are often praised.

Very user friendly system and friendly consultants, highly recommended.

Agent was very helpful and made sure that I get the best assistance needed.

However, some users have shared that while the initial comparison process is quick, the follow-up communication from partner companies can be a little overwhelming at times. A few customers mentioned that after submitting applications, they received multiple calls or emails from different providers. While this is standard practice when applying through aggregator sites, it can be unexpected if users are not prepared. Overall, reviews suggest that JustMoney is seen as a helpful, trustworthy platform for comparing financial products in South Africa.

No customer service at all. Inaccurate data.

Information not accurate. I paid off my account long ago, but it still reflects on my JustMoney profile and on top of that they reduced my credit score. I tried to call and email them and i had no response for two weeks now.

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Alternatives to JustMoney

There are several other platforms in South Africa that offer similar services to JustMoney. Each has its own approach to helping users compare financial products:

  • Hippo.co.za: Offers comparisons for insurance, loans, hospital plans, and travel products. Known for its wide insurance focus.
  • MoneyGuru: Focuses on loan and credit card comparisons with a simple application process. Offers fewer insurance options compared to JustMoney.
  • Old Mutual Rewards: Offers financial education and rewards for engaging with tools. Strong link to Old Mutual’s own products rather than a broad comparison of external providers.
  • CreditSmart: Focuses mainly on personal loan offers and credit-related services. Has fewer educational tools than JustMoney.

Comparison Table

FeatureJustMoneyHippo.co.zaArcadia FInance
Loan ComparisonYesYesYes
Insurance ComparisonYesYesNo
Credit Score AccessYes (Free)NoNo
Educational ContentYesSomeSome
Free to UseYesYesYes
Wide Range of PartnersYesYesYes
Mashonisa Loan

History and Background of JustMoney

JustMoney was founded in 2008 as part of the wider Just Group in South Africa. The company was established with the aim of helping South Africans navigate complex financial products by offering clear comparisons and free resources. Recognising that many consumers needed simple, transparent access to loans, insurance, and credit services, JustMoney built a platform that connects users with multiple reputable financial institutions in one place.

The company’s mission is to empower consumers to make better financial decisions by providing trusted information, personalised options, and free tools such as credit score monitoring. Its vision is to become South Africa’s most reliable financial comparison service, giving people the confidence and knowledge they need to take control of their financial future. Through steady growth and partnerships with leading financial brands, JustMoney continues to focus on helping South Africans build stronger financial foundations.

Conclusion

JustMoney offers a valuable platform for South Africans who want to compare financial products quickly and confidently without paying any fees. With a strong range of services covering personal loans, credit cards, insurance, savings accounts, debt solutions, and free credit score access, it gives users clear options tailored to their needs. The site is easy to use, provides real educational tools, and connects people to trusted providers across the country. While follow-up contact from partner companies can sometimes be a bit much, the overall experience remains positive for those who want more control over their financial choices. Whether you are managing debt, planning for the future, or just want to understand your credit better, JustMoney provides the tools and information needed to make smart financial decisions.

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Frequently Asked Questions

Is it free to use JustMoney’s services?

Yes, using JustMoney’s platform to compare loans, insurance, credit cards, and check your credit score is completely free. You only pay fees to the lender or insurer if you take up an offer.

Can applying through JustMoney affect my credit score?

No, when you fill out the initial application or use the pre-qualification tools, it does not affect your credit score. A formal credit check only happens if you proceed with a full application to a lender.

How long does it take to receive offers after applying on JustMoney?

You can often receive offers within minutes of submitting your application. However, full approval and final arrangements can take between 24 hours and 5 working days depending on the provider.

What kinds of products can I compare on JustMoney?

You can compare personal loans, credit cards, life insurance, funeral cover, car insurance, home insurance, and banking products like savings accounts.

How do I contact JustMoney if I need help?

You can fill out the contact form on their website or email them directly at info@justmoney.co.za. They do not offer phone support but respond promptly to online queries.