TymeBank, one of South Africa’s leading digital banks, offers a credit card designed for affordability, convenience, and rewards. Partnering with RCS, the TymeBank Credit Card provides a Visa-backed payment solution that allows customers to make purchases in-store and online, withdraw cash, and benefit from an interest-free period. With smart payment features, easy approval criteria, and a straightforward fee structure, this card appeals to individuals looking for a flexible and cost-effective credit option.
TymeBank Credit Card – Overview
| Name | TymeBank Credit Card |
|---|---|
| Financial Institution | TymeBank, in partnership with RCS |
| Product | Credit Card with Rewards and Shopping Benefits |
| Minimum Age | 18 years |
| Minimum Credit Limit | Subject to affordability assessment |
| Maximum Credit Limit | Determined based on income and creditworthiness |
| Minimum Term | Revolving credit, with monthly repayments required |
| Maximum Term | Ongoing, with budget facility for extended repayment terms |
| APR (Annual Percentage Rate) | 18% |
| Monthly Interest Rate | Subject to National Credit Act (NCA) regulations, varies per applicant |
| Early Settlement | Full balance can be paid at any time without penalties |
| Repayment Flexibility | Full monthly settlement, minimum payment, or budget instalments |
| NCR Accredited | Yes |
| Our Opinion | ✅ Up to 55 days interest-free if full balance is paid on time ✅ Free SMS notifications for extra security ⚠️ Monthly fee of R60 may be a concern for some users |
| User Opinion | ✅ Convenient for everyday purchases with global acceptance ⚠️ Interest rates may be higher compared to some traditional bank credit cards |
Does the TymeBank Credit Card Still Exist?
TymeBank, a rapidly growing digital bank in South Africa, made headlines in 2022 when it announced the launch of its first-ever credit card. The introduction of this product was met with significant interest, as customers looked forward to a convenient and affordable credit solution from the bank. However, in 2024, many potential users are left wondering—does the TymeBank credit card still exist?
The Initial Launch
In partnership with RCS, TymeBank launched its credit card with the aim of offering a straightforward and accessible credit facility to its customers. The card was designed to provide competitive interest rates, no hidden fees, and digital management features that aligned with the bank’s fully online operational model. At the time, the credit card was marketed as an alternative to traditional banking credit options, promising affordability and ease of use.
Current Availability
Despite its promising launch, the TymeBank credit card appears to have taken a back seat in the bank’s current product line-up. It is no longer featured prominently on the official website, unlike the bank’s well-known offerings such as the EveryDay Account, GoalSave, and the MoreTyme buy-now-pay-later service.
While there remains an online activation page where customers can enter their South African ID number, recent communication from TymeBank confirms that all new credit card applications are temporarily on hold until further notice. According to the bank, this decision has been made to ensure the security and integrity of their services.
What Should Customers Do?
If you’re interested in the TymeBank credit card, it’s advisable to monitor the bank’s official channels for updates. TymeBank has indicated that they value customer interest and plan to assist with credit card applications once the temporary hold is lifted. In the meantime, reaching out directly to their customer service team may provide the most accurate and current information.
Looking to compare your options? Our list of the best credit cards in South Africa gives you a full view of what’s available in the market — from travel perks to cashback offers. It’s a must-read for anyone still weighing up whether TymeBank ticks all the right boxes.
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What Makes the TymeBank Credit Card Unique?
The TymeBank Credit Card stands out due to its low fees, straightforward application process, and flexible repayment options. Unlike traditional banks that require extensive paperwork and lengthy approval times, TymeBank offers a simple online application with quick approval decisions. The credit card is backed by Visa, making it widely accepted locally and internationally. Additionally, TymeBank has partnered with RCS, a well-known financial services provider, to offer secure and reliable credit services. With features such as up to 55 days of interest-free credit, tap-and-go functionality, and integration with Pick n Pay’s Smart Shopper rewards programme, the card provides a practical and rewarding spending experience for users.
Another key advantage of the TymeBank Credit Card is its affordability. Unlike some competitors that charge high annual fees, TymeBank keeps costs transparent and competitive. Customers can access credit limits tailored to their affordability, ensuring they do not borrow beyond their means. Additionally, the card allows for cash withdrawals and budget repayment plans, making it a versatile tool for both everyday expenses and larger purchases. The combination of low costs, rewards, and easy accessibility makes the TymeBank Credit Card an appealing choice for individuals who want a financially responsible way to manage credit.
Types of Credit Cards Offered by TymeBank
TymeBank offers a single credit card designed for affordable and flexible credit access. Unlike banks with multiple card tiers, TymeBank’s standard Visa credit card suits various financial needs, including everyday spending, emergency costs, and travel purchases. With global Visa acceptance, users can shop in-store and online, book flights, and make secure transactions locally and internationally.
A key feature is its Smart Shopper rewards integration, allowing cardholders to earn Pick n Pay Smart Shopper points on purchases. While TymeBank does not offer premium or business credit cards, its low-cost structure, flexible repayments, and digital-first approach make it a practical choice for South Africans seeking a simple credit solution.
Requirements for a TymeBank Credit Card
To qualify for a TymeBank Credit Card, applicants must meet specific eligibility criteria set by the bank and its financial partner, RCS. These requirements ensure that applicants have a stable financial background and can manage credit responsibly.
Eligibility Criteria
- Must be at least 18 years old
- Must be a South African citizen or permanent resident
- Must have a valid South African ID or driver’s licence
- Must earn a minimum of R3 000 per month
- Must have a South African bank account for debit order payments
- Must be employed or have a stable source of income
Documents and Information Needed
To apply for a TymeBank Credit Card, applicants must provide the following:
- Valid South African ID or driver’s licence
- Proof of income (latest payslip or three months’ bank statements)
- Proof of residence (not older than three months)
- South African bank account details for repayments
Simulation of a TymeBank Credit Card
TymeBank does not currently offer a credit card simulation tool on its platform. However, you can use RCS’s affordability calculator to estimate monthly repayments based on credit limits, interest rates, and repayment periods.
- Visit TymeBank’s website or go to an RCS partner store.
- Click on the credit card application page to begin the process.
- Enter personal details such as your ID number, employment status, and income.
- Upload supporting documents (proof of ID, income, and residence).
- Submit the application for review.
- Wait for approval – TymeBank and RCS will assess your creditworthiness.
- Receive your credit card if approved, and activate it.
Eligibility Check
TymeBank does not currently provide an online eligibility checker for its credit card. However, applicants can use free credit check tools from RCS or external credit bureaus to assess their credit score before applying. Keeping a good credit score and stable income increases the chances of approval.
How Much Credit Limit Can I Request from TymeBank?
The TymeBank Credit Card offers flexible credit limits based on an applicant’s income, credit score, and affordability assessment. The minimum credit limit available is R1 000, while the maximum limit can go up to R50 000, depending on the applicant’s financial profile. The final credit limit is determined by RCS, TymeBank’s credit partner, based on an applicant’s credit history, affordability assessment, and overall financial risk. Those with a higher credit score and stable income are more likely to qualify for a higher credit limit.
Receive Offers
TymeBank, in partnership with RCS, evaluates multiple factors to create personalised credit card offers for applicants. The first factor is income and expense assessment, which ensures that customers are offered a credit limit that aligns with their affordability. The second factor is credit score evaluation, which determines the level of risk and influences the interest rates and terms offered. The bank also looks at banking and spending behaviour, which helps assess whether an applicant demonstrates responsible credit use. Customers with a good repayment history and steady income are more likely to receive better offers and lower interest rates.
How Long Does It Take to Receive My Credit Card from TymeBank?
Once your TymeBank Credit Card application is approved, the delivery process typically takes 5 to 7 working days, depending on your location and the chosen delivery method. If the card is sent via courier, those in major cities may receive it faster than customers in remote areas. In some cases, collection from a partner branch may be an option, potentially reducing the wait time. However, factors such as public holidays, weekends, or additional verification requirements can cause slight delays.
If you have not received your card within the expected timeframe, it is advisable to check your email or SMS notifications for updates. You can also contact TymeBank customer support to confirm the delivery status and ensure your details are correct. Keeping track of your application progress and verifying your delivery information can help prevent unnecessary delays in receiving your credit card.
How Do I Repay My TymeBank Credit Card?
TymeBank provides multiple repayment options to ensure that customers can manage their balances conveniently. Cardholders can set up an automatic debit order, which allows for monthly deductions from their linked bank account. Those who prefer manual payments can use EFT (Electronic Funds Transfer) via their online banking platform. Additionally, payments can be made at Pick n Pay and other RCS partner retailers.
Late payments or outstanding balances result in additional charges. If the minimum repayment is not made by the due date, a late payment penalty is applied. Interest is charged on any balance that remains unpaid after the interest-free period, and cash withdrawals attract an additional withdrawal fee. International transactions also carry a foreign transaction fee. To avoid unnecessary charges, customers should ensure that they pay at least the minimum amount due each month and, if possible, settle their full balance within the interest-free period.
Pros and Cons of the TymeBank Credit Card
Pros of Tymebank Credit Card
- No monthly account fee, making it a cost-effective option.
- Interest-free period of up to 55 days, allowing customers to manage their finances without immediate interest charges.
- Visa-backed card, ensuring global acceptance and secure transactions.
- Smart Shopper integration, allowing customers to earn and redeem Pick n Pay Smart Shopper points.
- Tap-and-go functionality, making contactless payments quick and convenient.
- Option to request up to three supplementary cards for family members.
- Quick online application process, with a response time of 24 to 48 hours.
Cons of Tymebank Credit Card
- Limited maximum credit limit of R50 000, which may not be sufficient for higher-income earners.
- No online eligibility checker, requiring applicants to apply first before knowing if they qualify.
- Late payment penalties and high-interest rates if balances are not paid within the interest-free period.
- Limited branch network, as TymeBank is a digital-first bank, meaning face-to-face customer service is restricted.
- No rewards beyond Pick n Pay Smart Shopper, making it less competitive for those seeking additional cashback or travel rewards.
Customer Service
If you have any questions or concerns about your TymeBank Credit Card, you can contact TymeBank customer support through various channels.
TymeBank provides customer service via phone, email, and social media platforms. You can also visit a TymeBank kiosk inside Pick n Pay or Boxer stores for in-person assistance. RCS, the credit provider for TymeBank’s credit card, also offers customer support for credit-related queries.
Contact Channels
To contact TymeBank, you can use the following details:
Phone number:
Phone: 0860 999 119
WhatsApp: 0860 999 119
For international assistance, you can reach TymeBank at +27 860 999 119
Hours of operation:
24 hours a day, 7 days a week
Postal address:
30 Jellicoe Avenue, Rosebank, Johannesburg, 2196
Online Reviews of TymeBank
TymeBank receives mixed reviews from customers. Positive feedback highlights its low fees and user-friendly digital platform. Many describe the bank as seamless and easy to use, making it a preferred choice for everyday banking.
However, some customers report issues with customer service and credit card offerings, with complaints about difficulties in managing accounts and delayed support responses. There are mentions of having a terrible experience with TymeBank’s credit card and warnings to others against applying.
I Have A Credit card with them, and the support team they have are not doing their job. I got a refund on a purchase i made on the15th of June, and till now , the money as not reflected on my balance, ive called them over 15 different times and have sent countless emails, but im not getting any help.
I have had a terrible experience with Tymebank and would really deter anyone who is looking to get a credit card with them. I have been trying to get a replacement card for months now without sucess.
Alternatives to TymeBank
For those exploring alternatives to TymeBank, several other banks in South Africa offer competitive credit card options:
Comparison Table
| Bank | Credit Card | Monthly Fee | Minimum Income Requirement |
|---|---|---|---|
| TymeBank | TymeBank Credit Card | R40 | R3 000 |
| Capitec Bank | Global One Credit Card | R45 | R5 000 |
| Absa Bank | Flexi Core Credit Card | R44 | R2 000 |
| Standard Bank | Blue Credit Card | R40 | R7 500 |
| FNB | Aspire Credit Card | R25 | R7 000 |
| Nedbank | Gold Credit Card | R40 | R5 000 |
History and Background of TymeBank
TymeBank is a South African digital bank that launched in February 2019. It was established with the mission to provide accessible and affordable banking services to all South Africans, leveraging technology to offer a seamless banking experience. The bank operates primarily online, with a focus on low fees and user-friendly digital platforms. TymeBank’s vision is to drive financial inclusion by offering banking solutions that are easy to use and accessible to everyone, regardless of their financial background.
Conclusion
TymeBank’s credit card offers affordable banking with no monthly account fees, an interest-free period, and Smart Shopper integration, making it a practical choice for everyday spending. However, limited customer support, reported service issues, and fewer rewards than competitors may be drawbacks for some users. While it suits those looking for a low-cost, digital-first credit card, applicants should consider alternatives with better support and additional perks before making a decision.
Frequently Asked Questions
How do I apply for a TymeBank Credit Card?
You can apply online through TymeBank’s official website by filling out the application form and submitting the required documents. Alternatively, you can visit a Pick n Pay or Boxer kiosk, where a consultant can assist you with the process. Once your application is submitted, it will be reviewed, and you will receive a response within a few days.
What is the interest-free period on the TymeBank Credit Card?
TymeBank offers an interest-free period of up to 55 days, which allows you to make purchases without paying interest if you settle the full balance before the due date. This feature can help you manage short-term expenses efficiently, but if the balance is not cleared in time, interest will start accruing on the outstanding amount.
Can I increase my credit limit?
Yes, TymeBank allows customers to request a credit limit increase. Your request will be reviewed based on your income, repayment history, spending behaviour, and credit score. If you maintain a good credit history and make payments on time, your chances of approval for a higher limit will improve. However, the final decision depends on TymeBank and its credit provider, RCS.
Where can I make repayments?
You can repay your TymeBank Credit Card in multiple ways. The most convenient option is to set up an automatic debit order, ensuring your payment is made on time every month. You can also make manual payments via EFT (Electronic Funds Transfer) from your online banking account or visit a Pick n Pay or any RCS partner store to settle your balance in person.
What fees are associated with the TymeBank Credit Card?
While the TymeBank Credit Card does not have a monthly account fee, there are other charges to be aware of. Interest is applied to any outstanding balance after the interest-free period ends. Late payment fees will be charged if the minimum required payment is not made on time. Cash withdrawals at ATMs will attract additional charges, and foreign transactions may incur currency conversion fees. It is advisable to check the latest fee structure on TymeBank’s website to stay informed.
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